A. Enable Pop-ups in Chrome. When using Chrome having pop-up’s blocked for the Advantage Anywhere can cause system pop-up’s to be blocked. This can affect how the system responds.
To allow pop-ups in Chrome
- Click the Chrome menu on the browser toolbar, then select Settings.
- Scroll Down and Click on advanced link at the bottom of the listing.
- In the “Privacy and Security” section, click the Content settings button which is the arrow on the right side.
- Scroll down to the “Pop-ups” section, manage pop-up’s and allow this site: https://abbi.advantageanywhere.com (see image below)
5. Close Google Chrome and Reopen it or Refresh the page.
NOTE: Google Chrome is the recommended browser for use with Advantage. Although it will work with other major browsers, its features are specifically geared towards Google Chrome. This article will provide the steps on how to enable popups in Chrome.
ADVANCED OPTION: If you are still experiencing problems, please navigate to your extension settings like so:
- Click the three-dots icon in the upper right-hand corner of your Google Chrome browser.
- Find and hover over the “More Tools” list
- Select “Extensions.”
- Find the ad or popup blocker that is installed on your Google Chrome browser.
- Click on the “Details” button on the extension icon.
- Find and click on “Extension options.”
- Please ensure that https://abbi.advantageanywhere.com/ is added to your “whitelist” or “allowed” websites list, or another similar name.
- NOTE: if there is no “Extension options” link, click on the icon for your ad/popup blocker extension by clicking on it in the Chrome menu bar at the top right-hand corner of the window. Find the “whitelist” or “allowed” websites in the extension’s settings/options. Make sure that https://abbi.advantageanywhere.com/ is whitelisted or allowed.
- NOTE 2: if you cannot find the icon for your ad/popup blocker extension in the above location, it is hidden, and can be easily found by clicking the three-dots icon in the upper right-hand corner of Google Chrome.